Fourth Annual Survey of PBX Purchase Plans
Eastern Management Group's 2013 PBX purchasing survey finds IT managers are in a buying mood. This year a modest overall decline in purchase plans in the US and Canada is more than offset by bullishness in Western and Eastern Europe.
Read more in the News Section.…here
Download Survey Results Brochure....here
Database - Customer Satisfaction
Let The Eastern Management Group provide you with custom access to our extensive customer satisfaction databases. They are a major tool for benchmarking your business to competitors' best practices, and then creating your own.
New Unified Communications and Collaboration Report
10,000 Information Technology managers from all over the world participated in Eastern Managements unified communications survey.....more
New SIP Report
in every region of the world are installing telephone systems that support SIP. Our latest research on SIP phones involved more than 7,000 IT managers...more
Researchers at Eastern Management are now in their 7th year of conducting SIP market research. Our research shows that SIP is used for applications on most new PBXs. When SIP gateways connect to older communications systems there is no need to fork-lift upgrade the PBX. Now a bigger base of customers can benefit from SIP enabled cost savings and productivity improving applications...more
Building and maintaining a distributor and dealer channel is a formidable expense for technology companies. Making sure channel partners have the proper tools and support from the manufacturer is the only way to generate a good return on the investment.
Channels are the distribution vehicle for both selling and servicing IT customers in every country. Placing dealers and distributors between the vendor and the end customer means there is a lot of activity for the vendor to enable and coordinate.
When adding a new technology to a network or data center, end users can make informed purchases…more
Monitor℠ is Eastern Management’s proprietary database of market data. Built and managed over 30 years, Monitor contains pricing, shipment and market share data for leading technology companies.…more
We maintain up-to-the-minute list and street prices on over 2 million technology products and services sold worldwide....more