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The Eastern Management Group is one of the world’s premier strategic research companies providing product research, market research and analytical tools to our clients to facilitate product decision making by IT Professionals and IT Vendors.

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The Eastern Management Group is one of the world’s premier strategic research companies. Since our founding in 1979, we have operated at the center of the global technology industry. By delivering product research, market research and analytical tools to clients, Eastern Management facilitates decision making by IT Professionals and IT Companies …more

Advisory Research Reports

Communications Solutions

Eastern Managemet focuses attention on Communications Solutions, one of the largest and fastest growing IT budget areas.

Eastern Management Group's Communications Solutions is an annual subscription membership program. The service provides clients with Advisory Research Reports, inquiry service with access to our analysts and proprietary database, and numerous other client benefits...Learn more

Unified Communications and Collaboration

EMG research shows that a third of new communications systems acquired by IT managers are for the express purpose of improving employee productivity. And a time when the economy is challenged, and IT budgets may be constrained, IP PBX systems that facilitate UC and collaboration have double digit sales growth. To leverage the full capabilities of these communications systems, SIP and IP networks provide the rails that affordably extend collaboration tools to a larger base of employees...more

SIP

Researchers at Eastern Management are now in our 6th year of conducting SIP market research. Our research shows that SIP is used for applications on more than 40% of new PBXs. When SIP gateways connect to older communications systems there is no need to fork-lift upgrade the PBX. Now a bigger base of customers can benefit from SIP enabled cost savings and productivity improving applications...more

Channel Partners

Building and maintaining a distributor and dealer channel is a formidable expense for technology companies. Making sure channel partners have the proper tools and support from the manufacturer is the only way to generate a good return on the investment.

Best Practices

With limited exception, channels are the distribution vehicle for both selling and servicing all but perhaps the largest IT customers in every country. Placing dealers and distributors between the vendor and the end user means there is a lot of activity for the vendor to enable and coordinate. The strongest link should be the manufacturer but it may be the weakest. More often, vendors are strong in some areas while working to improve others. When adding a new technology to a network or data center, end users have neither the money nor time to erase bad purchases…more

Market Data

Monitor℠ is Eastern Management’s proprietary database of market data. Built and managed over 30 years, Monitor contains pricing, shipment and market share data for leading technology companies.…more

Pricing

Street prices for technology are declining faster than list prices. Eastern Management’s Monitor database allows us to track prices on more than one million technology products and systems. Linking our price database with our promotion database gives our analysts powerful tools to support IT professionals....more

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Are you having difficulty pricing cloud and hosted services?

Cloud Hosted and Managed Services

Eastern Management is an expert when it comes to identifying and sizing a service provider’s market opportunity for the range of cloud hosted and managed services. Our consultants are experts on insourcing and outsourcing models. Eastern Management cloud hosted and managed services business cases incorporate customer and service provider market research, technology assessment, go-to-market strategy and business case preparation for the service provider.…more

Technologies A to Z

Enterprises and Service Providers spend significant capex and opex on technology. While architectures such as collaboration, data center,unified communications and networking are more than the sum of the boxes, there are product and service elements on which architectures are built. Eastern Management keeps abreast of numerous technologies. Our analysts perform custom research studies used by technology industry professionals and IT managers to support decision making..…more

PBX and IP PBX

PBX and Unified Communications research is Eastern Management's oldest research practice. Each quarter we research 40,000 items of data pertaining to line and seat shipments by supplier, customer size, vertical market and geography…more

Marketing Promotions

Technology companies average 11 end user and dealer promotions for every technology every day. Promotions change monthly, partly to see what works, but more so to grab end user and dealer attention and make time sensitive purchases. Not to be content with pre and post-sale rebates, companies offer marketing promotions in nine major categories tracked continuously by Eastern Management.