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VoIP Phones Customer Satisfaction

More than 2,850 customers weighed in on customer satisfaction with their 17 VoIP phone providers. The results are presented in the Eastern Management Group’s 96-page report titled 2017 VoIP Phones Customer Satisfaction. The report names the Top 10 Leaders℠ in VoIP Phones and also the Best-Of-The-Best℠ VoIP phone vendors.....here   


2017 SIP Trunking Customer Satisfaction Report

Thirty-one SIP trunk providers were evaluated for this 2017 global report. Two-thousand SIP customers judged their vendor on 10 different customer satisfaction measurements.
 
The 166 page report by the Eastern Management Group also includes the Top 10 Leaders (SM) in SIP trunking customer satisfaction for 2017.
 
Customer Satisfaction  


SIP Trunking
Customer Satisfaction

TOP 10 Leaders

Get the Report   


 ....here



 


New SIP Market Reports 

3 new SIP market reports, each with 5-year market forecasts covering 2016-2020, are now available.

The reports are:
  • SIP Trunking Global Market Analysis and Forecast 2016-2020
  • SIP Phones Global Market Analysis Forecast 2016-2020
  • SIP Global Market Analysis and Forecast 2016-2020
Read about the new SIP reports....here

 

SIP Customer Experience Reports

Every SIP provider must continuously deliver great customer satisfaction. It’s important because vendor-customer relationships must last for years. We surveyed more than 2,000 IT managers and had each of them describe their customer experience with their SIP vendor. Eastern Management Group put this customer satisfaction data into Customer Experience Reports on more than 70 SIP vendors. Read about the Customer Experience reports....here


Shortlisting SIP Trunk Providers

There are numerous SIP trunk vendors. Our survey finds that quite a few have excellent customer satisfaction scores.

Let Eastern Management Group experts help you select the right SIP trunk provider for your company needs. Contact us .....here




 





 

New Hosted PBX Report 

Our new report Worldwide Hosted PBX Market 2017-2022 is now available. The market study was developed for hosted PBX providers and customers. Four years in the making, it’s close to 400 pages long, and contains 70 tables and charts. There are 9 major sections with:
  • Market size, shipments, and addressable market
  • Side-by-side competitive configuration prices 
  • Economic model for pull through services
  • Distribution channel mix
  • 200 pages of vendor evaluations
You can read all about the report and see the 10 page Table of Contents....here
 
 
 
                                               
 
 

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