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The Eastern Management Group is one of the top marketing consulting and research companies.  Since 1979, we have been at the center of the worldwide communications technology market.  The Eastern Management Group has been engaged by more than 500 service providers, carriers, equipment, software, and services companies.  During our distinguished history we have performed thousands of assignments for our customers..…more





 PBX and IP PBX
Welcome to the World of Senior Staff

Manned by The Eastern Management Group's full staff of researchers and analysts, Senior Staff is an on-demand information and market intelligence resource center.  It is on constant "stand-by" to provide answers to your questions and to offer expert analysis when you need it....more
 




 

 






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Senior Staff On Demand Celebrates 20th  Anniversary

The Eastern Management Group offers Senior Staff – a powerful way to provide you with information fast – on demand! Clients have been using it for 20 years, and it’s ready to go to work for you today..…more

New SIP Report


Eastern Management Group's latest SIP market research report is called SIP Market Worldwide 2014-2019.  The report, based on a global study of more than 15,000 IT managers who responded to an online survey, is a global market evaluation of SIP communications....more



Pricing Consulting and Research


Pricing strategy entails more than list and street prices, and distributor discounts, although all are important. Front and back-end rebates and other complex pricing tools are used by vendors to win contracts from enterprises, government, and service providers.  Our pricing consulting team is supported by an Eastern Management Group proprietary database that monitors prices and programs for millions of products and services.....more



Marketing Channel Management


Building and maintaining a distributor and dealer channel is a formidable expense for technology companies.  Making sure channel partners have the proper tools and support from the manufacturer is the only way to generate a good return on the investment.

 
 
Best Practices

Marketing Channels are the distribution vehicle for both selling and servicing IT customers in every country.  Placing dealers and distributors between the vendor and the end customer means there is a lot of activity for the vendor to enable and coordinate.   

When adding a new technology to a network or data center, end users can make informed purchases…more



Market Data


Monitor℠ is Eastern Management’s proprietary database of market data.  Built and managed over 30 years, Monitor contains pricing, shipment and market share data for leading technology companies.…more

 

Customer Satisfaction


Let The Eastern Management Group provide you with custom access to our extensive customer satisfaction databases.  They are a major tool for benchmarking your business to competitors' best practices, and then creating your own.
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Service Provider Cloud Sales Best Practices and Process Improvement

The Eastern Management Group announced a new White Paper to help Service Providers increase their cloud revenue.  The White Paper titled “Best Practices and Process Improvements Can Grow Service Provider Cloud Sales” examines best practices and process improvement areas that Service Providers may focus on to increase their cloud sales.
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Cloud PBX Research & Consulting

PBX applications delivered through the cloud empower enterprises and small businesses to better manage their communications infrastructure and costs.  Communications companies including Service Providers and software businesses that sell cloud PBXs and related services are benefiting from strong and steady revenue growth.
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WHITE PAPER
Service Providers Can Significantly Increase Cloud Revenue





Cloud Technology Investments

The steady growth of cloud Service Provider revenue suggests a new wave of technology investment in the growing cloud services market.…more


Service Provider Model Marketing

Having a best-in-class marketing and sales organization and operations is your key to success as a service provider. With Eastern Management consulting you can be confident that your business is truly best-in-class more 


Technologies A to Z


Enterprises and Service Providers spend significant capex and opex on technology.  While architectures such as collaboration, data center, unified communications and networking are more than the sum of the boxes, there are product and service elements on which architectures are built.  Eastern Management keeps abreast of numerous technologies.  Our analysts perform custom research studies used by technology industry professionals and IT managers to support decision making..…more



 PBX and IP PBX
PBX and IP PBX 

PBX and Unified Communications research is Eastern Management's oldest research practice.  Each quarter we research 40,000 items of data pertaining to line and seat licenses by supplier, customer size, vertical market and geography…more
 



Marketing Promotions and Programs

Technology companies average 11 end customer and dealer promotions for every technology every day.  Promotions change monthly, partly to see what works, but more so to grab end customer and dealer attention and make time sensitive purchases.  Not to be content with pre and post-sale rebates, companies offer marketing promotions in nine major categories tracked continuously by Eastern Management.

 

 



 

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