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Eastern Management Group is one of the top marketing consulting and research companies. For more than 25 years we have been at the center of the worldwide communications technology market.  The Eastern Management Group has been engaged by more than 500 communications technology companies on six continents.  During our distinguished history we have performed thousands of assignments for our clients..…more

Our Latest Cloud White Papers

Cloud Best Practices For Vendors

Hosted UC and PBX Strategy




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New SIP Report

Eastern Management Group's latest SIP market research report is called SIP Market Worldwide 2014-2019.  The report, based on a global study of 15,000 IT managers is a global market evaluation of SIP communications....more

Price Database

Eastern Management tracks list and street prices for several million communications products and services worldwide. With real-time price updates we can help your business set and monitor list and street prices for your entire portfolio.  Our price database also stays up-to-date on discounts, rebates and other vendor incentives....more

Hosted PBX & Hosted UC
Channel Management 

The channel partner strategy for Hosted PBX & Hosted UC will be turned upside down in the next year or two.  Born in cloud, dealers, master agents, distributors, and customer self-service will forever change the go to market dynamic, making it unrecognizable from today’s Hosted PBX and Hosted UC distribution practices….more
Best Practices

Marketing Channels are the distribution vehicle for both selling and servicing IT customers in every country.  Placing dealers and distributors between the vendor and the end customer means there is a lot of activity for the vendor to enable and coordinate.   

When adding a new technology to a network or data center, end users can make informed purchases…more

Market Data

Monitor℠ is Eastern Management’s proprietary database of market data.  Built and managed over 30 years, Monitor contains pricing, shipment and market share data for leading technology companies.…more


Customer Satisfaction

Let The Eastern Management Group provide you with custom access to our extensive customer satisfaction databases.  They are a major tool for benchmarking your business to competitors' best practices, and then creating your own.




Service Provider Cloud Sales Best Practices and Process Improvement

The Eastern Management Group announced a new White Paper to help Service Providers increase their cloud revenue.  The White Paper titled “Best Practices and Process Improvements Can Grow Service Provider Cloud Sales” examines best practices and process improvement areas that Service Providers may focus on to increase their cloud sales.

Cloud PBX Research & Consulting

PBX applications delivered through the cloud empower enterprises and small businesses to better manage their communications infrastructure and costs.  Communications companies including Service Providers and software businesses that sell cloud PBXs and related services are benefiting from strong and steady revenue growth.


PBX Market 2015 with Forecast to 2019  


Cloud Technology Investments

The steady growth of cloud Service Provider revenue suggests a new wave of technology investment in the growing cloud services market.…more

Service Provider Model Marketing

Having a best-in-class marketing and sales organization and operations is your key to success as a service provider. With Eastern Management consulting you can be confident that your business is truly best-in-class more 

Technologies A to Z

Enterprises and Service Providers spend significant capex and opex on technology.  While architectures such as collaboration, data center, unified communications and networking are more than the sum of the boxes, there are product and service elements on which architectures are built.  Eastern Management keeps abreast of numerous technologies.  Our analysts perform custom research studies used by technology industry professionals and IT managers to support decision making..…more


PBX and Unified Communications research is Eastern Management's oldest research practice.  Each quarter we research 40,000 items of data pertaining to line and seat licenses by supplier, customer size, vertical market and geography…more

Marketing Promotions and Programs

Technology companies average 11 end customer and dealer promotions for every technology every day.  Promotions change monthly, partly to see what works, but more so to grab end customer and dealer attention and make time sensitive purchases.  Not to be content with pre and post-sale rebates, companies offer marketing promotions in nine major categories tracked continuously by Eastern Management.




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