Information Technology Research - Strategic Research Company

The Eastern Management Group is one of the world’s premier strategic research companies providing product research, market research and analytical tools to our clients to facilitate product decision making by IT Professionals and IT Vendors.

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The Eastern Management Group is one of the world’s premier global strategic research companies. Since 1979, we've been at the center of the worldwide technology market. By delivering product research, market research and analytical tools to clients, Eastern Management facilitates decision making by Information Technology Professionals and IT Companies …more

The world’s expert Information technology strategic research.

New Research Reports

Global PBX Market to 2018
Download PBX Report Brochure

2013 PBX Upgrade Cycle Survey
Download Survey Results Brochure

Global SIP Market 2013 - 2018
Download SIP Report Brochure

SMB and Enterprise UC Market
Download Unified Communications Report Brochure

Monitor Comunications
Solutions - Read more >

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Fourth Annual Survey of PBX Purchase Plans

Eastern Management Group's 2013 PBX purchasing survey finds IT managers are in a buying mood. This year a modest overall decline in purchase plans in the US and Canada is more than offset by bullishness in Western and Eastern Europe.

Read more in the News Section.…here

Download Survey Results Brochure....here

Database - Customer Satisfaction

Let The Eastern Management Group provide you with custom access to our extensive customer satisfaction databases. They are a major tool for benchmarking your business to competitors' best practices, and then creating your own.
....more

New Unified Communications and Collaboration Report

10,000 Information Technology managers from all over the world participated in Eastern Managements unified communications survey.....more

New SIP Report

CTOs in every region of the world are installing telephone systems that support SIP. Our latest research on SIP phones involved more than 7,000 IT managers...more

SIP

Researchers at Eastern Management are now in their 7th year of conducting SIP market research. Our research shows that SIP is used for applications on most new PBXs. When SIP gateways connect to older communications systems there is no need to fork-lift upgrade the PBX. Now a bigger base of customers can benefit from SIP enabled cost savings and productivity improving applications...more

Channel Management

Building and maintaining a distributor and dealer channel is a formidable expense for technology companies. Making sure channel partners have the proper tools and support from the manufacturer is the only way to generate a good return on the investment.

Best Practices

Channels are the distribution vehicle for both selling and servicing IT customers in every country. Placing dealers and distributors between the vendor and the end customer means there is a lot of activity for the vendor to enable and coordinate.

When adding a new technology to a network or data center, end users can make informed purchases…more

Market Data

Monitor℠ is Eastern Management’s proprietary database of market data. Built and managed over 30 years, Monitor contains pricing, shipment and market share data for leading technology companies.…more

Pricing

We maintain up-to-the-minute list and street prices on over 2 million technology products and services sold worldwide....more

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New 2013 PBX Study and Big Data
Our newest Global PBX study comes with access to Eastern Management's
Big Data PBX Database
Download PBX Report Brochure

New Hosted and Cloud Study

16,000 service provider and information technology managers were surveyed in a 2-year global study of hosted and cloud systems, conducted by Eastern Management. Read about it.…here

Hosted Cloud and Managed Services

Eastern Management is an expert when it comes to identifying and sizing a service provider’s total addressable market (TAM) for the range of hosted, cloud and managed services. Our consultants are experts on insourcing and outsourcing models. Eastern Management hosted, cloud and managed services business cases incorporate customer and service provider market research, technology assessment, go-to-market strategy and business case preparation for the service provider.…more

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Monitor Communications Solutions

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Technologies A to Z

Enterprises and Service Providers spend significant capex and opex on technology. While architectures such as collaboration, data center, unified communications and networking are more than the sum of the boxes, there are product and service elements on which architectures are built. Eastern Management keeps abreast of numerous technologies. Our analysts perform custom research studies used by technology industry professionals and IT managers to support decision making..…more

PBX and IP PBX

PBX and Unified Communications research is Eastern Management's oldest research practice. Each quarter we research 40,000 items of data pertaining to line and seat shipments by supplier, customer size, vertical market and geography…more

Marketing Promotions and Programs

Technology companies average 11 end customer and dealer promotions for every technology every day. Promotions change monthly, partly to see what works, but more so to grab end customer and dealer attention and make time sensitive purchases. Not to be content with pre and post-sale rebates, companies offer marketing promotions in nine major categories tracked continuously by Eastern Management.