PBX and IP PBX Sales by Cisco and Avaya Go To Starkly Different Customers in SMB
Don’t assume that Avaya and Cisco are always selling to similar SMB customers. New research from The Eastern Management Group finds they are not. Avaya sales to first-time buyers are unimaginably strong. Cisco is the go-to company for features that improve employee productivity.
PBX Sales Increase on Expectations of Employee Productivity Reports Eastern Management Group
Unemployment increased throughout the world in 2010, but so did PBX and IP PBX sales. Purchases of business phone systems jumped 16% in North America and 14% worldwide. Unemployment according to the OECD was 8.5% in 2010 up from 6.1% in 2008.
Small PBX and IP PBX Market Lifted Cisco and Avaya Sales in 2010
In 2010 Avaya and Cisco grew their North America PBX market shares by 46% and 18% respectively. The two largest PBX manufacturers accomplished the feat by turning attention to the small customer market, and then took PBX sales and market share from other notable manufacturers.
PBX and IP PBX Sales in North America Grew 16% in 2010
Eastern Management article published in No Jitter
2010 PBX and IP PBX Sales Results - North America
Global technology industry research firm Eastern Management Group today announced the findings of its study of the 2010 North America PBX market. The PBX market size was was 13.6 million lines sold in North America for the year. According to Eastern Management, 2010 proprietary PBX sales were up 16% year over year, and represented a breath of fresh air following a rancid 2009.